Winvision Privacy Policy
Version Release/Update Date: September 2, 2025
Effective Date: September 2, 2025
Introduction
Thank you for trusting and using Winvision
(hereinafter referred to as "the Service")! Protecting users'
personal information and privacy is a fundamental principle of our service
provider, Hangzhou Winvision Technology Co., Ltd.
(hereinafter referred to as "We"). We hereby aim to explain through this
Privacy Policy (hereinafter referred to as "this Policy") how we
collect, use, store, disclose, and process such information, as well as the
methods we provide for you to query, correct, and delete your personal
information to safeguard your relevant rights.
This Policy applies solely to the Service,
which includes services provided through our official website, client software,
self-branded smart hardware, as well as features/services integrated into
third-party products or software (such as services under mini-programs and
official accounts) (hereinafter collectively referred to as "Our Products
and/or Services").
It is important to note that this Policy
does not apply to services provided by third-party companies or individuals
(hereinafter referred to as "Third-Party Services"). For your
convenience in using the Service, Our Products and/or Services may include
Third-Party Services or links to them. As third parties independently collect
and process your personal information, which is beyond our control, we assume
no responsibility for Third-Party Services unless otherwise required by law.
You are advised to read and understand the privacy policies of such third
parties and independently decide whether to use their services.
Given the relevance of this Policy to the
Products and/or Services you use, we encourage you to carefully read and
understand this Policy before using Our Products and/or Services, particularly
the terms highlighted in bold, <u>underlined</u>,
or italicized formats. Where necessary, follow the guidance
provided in this Policy to make choices you deem appropriate. By clicking the
consent option or using the Service, you acknowledge and agree to our
collection, use, storage, disclosure, and processing of your relevant personal
information in accordance with this Policy.
If you have any questions, comments, or
suggestions, please contact us using the methods outlined in Section 7 of this
Policy.
This Policy will help you understand the
following:
I. Definitions
II. How We Collect and Use Your Personal Information
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
IV. How We Protect and Store Your Personal Information
V. Your Rights
VI. How We Handle the Personal Information of Minors
VII. Contact Us
VIII. How This Policy Is Updated
1、 Definitions
1) Personal Information: Any information recorded electronically or by other means that can
identify a specific natural person, either alone or in combination with other
information, or reflect the activities of a specific natural person.
2) Sensitive Personal Information: Personal information that, if leaked,
illegally provided, or misused, may endanger personal or property safety, or
easily cause damage to personal reputation, physical and mental health, or
discriminatory treatment. This includes identification numbers, biometric
information, bank account details, property information, location tracks,
transaction information, and personal information of children aged 14 or below
(to facilitate your special attention while reading, we will prominently mark
specific sensitive personal information in bold in this Policy).
3) Anonymization: The technical process of processing personal information such that the
personal information subject cannot be identified, and the processed
information cannot be restored. Information obtained after anonymization does
not constitute personal information.
4) De-identification: The technical process of processing personal information such that it
cannot identify or associate with the personal information subject without the
use of additional information.
5) SDK: Software
Development Kit, a collection of development tools used to create application
software for specific software packages, software frameworks, hardware
platforms, operating systems, etc.
6) Child: A minor
under the age of 14.
2、 How
We Collect and Use Your Personal Information
We collect information that you actively
provide or that is generated through your use of the Services in the following
ways to deliver the Services and ensure the security of your account.
1) Account Registration Services
Types
of Information Collected: Mobile number, email address, user password,
nickname, profile picture.
Purpose:
To complete the registration and login process for your account and enrich your
personal profile.
2) Security Operation and Maintenance Services
Types
of Information Collected: Mobile device model, application identifiers, device
identifiers, operating system, IP address, software version number, operation
logs, service logs, etc.
Purpose:
To maintain the secure operation and protection of the Services.
3) Device Addition
Types
of Information Collected: Device SN, Wi-Fi information, device name, device
configuration, etc.
Purpose:
To facilitate device network configuration, bind devices to your Winvision account, and enable management operations such as
renaming devices and modifying device configurations.
4) Cloud Services
4.1 Cloud Service Access
Types
of Information Collected: Device SN, device IP address, device MAC address.
Purpose:
To successfully connect devices to cloud services.
4.2 Device, Video, or Recording
Sharing Functionality
Types
of Information Collected: Device SN, nickname, username of the recipient.
Purpose:
To enable device and video sharing.
4.3 One-Touch Alert Functionality
Types
of Information Collected: Contact phone numbers for one-touch alerts.
Purpose:
To allow users to quickly notify contacts when device alarms are triggered.
4.4 Cloud Storage Functionality
Types
of Information Collected: Phone number, email address, device SN, order
details, cloud-stored recordings, alarm image information.
Purpose:
To confirm user purchases of cloud storage and enable the storage of specified
device recordings in the cloud.
5) Order Services
5.1 Payment Functionality
Types
of Information Collected: Order number, transaction amount, payment method,
etc.
Purpose:
To share with third-party payment platforms to facilitate payment processing.
5.2 Issuance of Paper Invoices
Types
of Information Collected: Recipient name, delivery address, phone number.
Purpose:
To deliver paper invoices.
5.3
Issuance of Electronic Invoices
Types
of Information Collected: Email address or phone number.
Purpose:
To deliver electronic invoices.
6) Other Services
6.1 Customer Support Services
Types
of Information Collected: Feedback content, issue descriptions, image
information.
Purpose:
To provide customer support and address feedback.
6.2 Feature Suggestions
Types
of Information Collected: Your email address.
Purpose:
To respond to your feedback and suggestions.
7) Application Permission Management
7.1 Location
Permission
Name: android.permission.ACCESS_FINE_LOCATION
Purpose:
To retrieve nearby Wi-Fi list information during device setup based on your
location. If you deny location access during device setup, you will be unable
to retrieve nearby Wi-Fi list information.
7.2 Contacts
Permission
Name: android.permission.READ_CONTACTS
Purpose:
To allow users to add contacts as friends for easier device sharing.
7.3 Microphone
Permission
Name: android.permission.RECORD_AUDIO
Purpose:
To enable two-way audio communication with devices and custom alarm sound
functionality.
7.4 Storage
Permission
Name: android.permission.WRITE_EXTERNAL_STORAGE
Purpose:
To save texts, images, and videos generated during use of the Services; to
store downloaded images and recordings; to access photo albums for image
selection. Denying this permission will prevent normal use of the Services.
7.5 Camera
Permission
Name: android.permission.CAMERA
Purpose:
To enable QR code scanning for device addition, profile picture uploads, device
cover image uploads, and facial recognition setup after camera permission is
granted.
7.6 Phone
Permission
Name: android.permission.CALL_PHONE
Purpose:
To make phone calls to others using the one-touch call feature.
The above services may require you to
grant us access to your location, camera, photo album, geographical location
(positioning information), phone contacts, and microphone on your mobile device
to collect and use the information necessary for these services. You can review
the status of these permissions in your mobile device settings and enable or
disable them at any time. Please note that none of these permissions are
enabled by default. They are only used for specific features or services with
your explicit authorization, which you may revoke at any time. Importantly,
even with your authorization, we will not collect your information when the
relevant features or services are not in use.By
enabling these permissions, you authorize us to collect and use the information
to provide the above services. If you revoke these authorizations, we will
cease collecting and using the corresponding information and will no longer be
able to provide the related functionalities. However, your decision to disable
permissions will not affect the processing of personal information previously
conducted based on your authorization.
Additionally, in accordance with
relevant laws, regulations, and national standards, we may collect and use your
personal information without seeking your prior authorization in the following
circumstances:
1）When it is directly related to national security,
defense security, or other national interests; or directly related to public
security, public health, or significant public interests such as public
awareness;
2）When it is directly related to criminal investigation,
prosecution, trial, or execution of court judgments;
3）When it is necessary to protect your life, property,
reputation, or other significant legitimate rights and interests, or those of
other individuals, but obtaining your consent is difficult;
4）When the personal information collected has been
voluntarily disclosed by you to the public;
5）When the personal information is collected from legally
publicly disclosed sources, such as lawful news reports or government
information disclosure channels;
6）When it is necessary for the conclusion or performance
of a contract at your request;
7）When it is necessary to ensure the secure and stable
operation of the products or services provided, such as detecting and
addressing product or service failures;
8）When it is necessary for lawful news reporting;
9）When it is necessary for statistical or academic
research in the public interest, and the results of such research are published
with de-identified personal information;
10）Other circumstances stipulated by laws and regulations.
Third-party services within our Services
are provided by external third parties, and we cannot access the information
generated when you use such third-party services. Please note that we currently
do not proactively obtain your personal information from third parties. If, in
the future, we need to indirectly obtain your personal information from third
parties for business development purposes, we will inform you in advance of the
source, type, and scope of use of such information. If the processing of your
personal information for our business operations exceeds the scope of
authorization you originally provided to the third party, we will seek your
explicit consent before processing such information. Furthermore, we will
strictly comply with relevant laws and regulations and require third parties to
ensure the legality of the information they provide.
3、How
We Share, Transfer, and Publicly Disclose Your Personal Information
1) Sharing
We do not share your personal information
with any companies, organizations, or individuals, except in the following
circumstances:
1.1 With your explicit consent, we may share your personal
information with other parties.
1.2 We may share your personal information as required by laws,
regulations, or mandatory governmental authorities.
1.3 Sharing with our affiliated companies and products: To
facilitate the provision of products and/or services to you, your personal
information may be shared with our affiliated companies. We only share
necessary personal information and strictly adhere to the purposes stated in
this Policy. We safeguard the security of your personal information through
legal agreements between affiliated companies, internal systems, and employee
permission controls. If our affiliates intend to change the purpose of
processing your personal information, we will seek your authorization and
consent again.
1.4 Sharing with our partners: We may engage trusted partners to
provide certain services, and thus may share specific personal information with
them. We only share your personal information for the purposes stated in this
Privacy Policy and only to the extent necessary for providing the services. Our
current partners include the following types: suppliers, service providers, and
other partners. We share information with suppliers, service providers, and
other partners who support our business, including providing technical
infrastructure, consulting, analytics, and other professional services. These
partners may have their own privacy policies or related statements. We
recommend that you carefully review these policies and make informed choices
before providing authorization.
You should be aware that if it is
necessary to share your information with the above-mentioned third parties to
provide services to you, we will carefully evaluate the legality of their
information collection practices and their data security capabilities, among
other factors. We will clearly disclose relevant information to you through
this Policy or supplementary statements.
To ensure your use of certain features of
our products and services, we integrate software development kits (SDKs)
provided by third parties. We will also carefully evaluate the purposes of
these SDKs. For more information about how these SDKs process personal
information, including their purposes, methods, and scope, please refer to the
following "Third-Party SDK Directory."
Third-Party SDK Directory: Alipay SDK
Provider: Alipay
(China) Network Technology Co., Ltd.
Types of Information Collected: Network connectivity, network status changes, Wi-Fi
status changes, task stack, WLAN MAC address, Android ID
Purpose: To provide
third-party payment services
Scenarios: When using
Alipay for payments
Collection Method: Collected locally by the SDK
Privacy Policy: https://render.alipay.com/p/c/k2cx0tg8
Third-Party SDK Directory: Bugly SDK
Provider: Shenzhen
Tencent Computer Systems Co., Ltd.
Types of Information Collected: Network connectivity, network status changes, Wi-Fi
status changes, device status, logs, Android ID
Purpose: To report
exceptions and conduct operational statistics for timely user feedback
Scenarios: During app operation
Collection Method: Collected locally by the SDK
Privacy Policy: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
Note: If an exception occurs while the app
is running in the background, the SDK may collect the above information to
troubleshoot crashes.
Third-Party SDK Directory: Umeng SDK
Provider: Umeng
Types of Information Collected: Device information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI/ICCID, geographical location,
etc.)
Purpose: One-tap
login, message推送,
statistical analysis
Scenarios: When using
one-tap login, message推送,
or statistical analysis
Collection Method: Collected locally by the SDK
Privacy Policy:
https://www.umeng.com/page/policy
Additional Notes: Umeng
uses unique device identifiers (e.g., IMEI/MAC/Android ID/IDFA/OpenUDID/GUID, SIM card IMSI/ICCID) to uniquely identify
users for message push. The service includes basic anti-fraud features, using
location information and IP address to filter fraudulent devices, identify
valid push channels, improve regional coverage of message push, and enhancepush effectiveness and data accuracy.
Third-Party SDK Directory: Alibaba One-Tap Login; Aliyun Number
Authentication; Aliyun One-Tap Login
Provider: Alibaba
Cloud
Types of Information Collected: Device information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI, geographical location, etc.)
Purpose: One-tap
login
Scenarios: When using
one-tap login
Collection Method: Collected locally by the SDK
Privacy Policy:
https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112211045_86198.html?spm=a2c4g.11186623.0.0.727012b1F9TBSf
Third-Party SDK Directory: WeChat Open Platform SDK (Android, iOS)
Provider: Shenzhen
Tencent Computer Systems Co., Ltd.
Purpose: Embedded in MobShare SDK to provide WeChat account login, sharing, and
payment services
Scenarios: When using
WeChat login, sharing content to WeChat, or using WeChat Pay
Sharing Method: Collected locally by the SDK
Types of Information Shared: Installation status of WeChat app, shared images or content, running
processes/task list, IP address
Sensitive Permissions Used: None
Privacy Policy:
https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8
Third-Party SDK Directory: China Mobile SDK
Provider: China Mobile
Internet Co., Ltd.
Types of Information Collected: Carrier information, device identifiers, phone number,
device hardware information, operating system information, network information
Purpose: To provide
one-tap login services for mobile users
Scenarios: When using
one-tap login
Collection Method: Collected locally by the SDK
Privacy Policy: https://wap.cmpassport.com/resources/html/contract2.html
Third-Party SDK Directory: China Unicom SDK
Provider: China United
Network Communications Group Co., Ltd.
Types of Information Collected: Network type, network address, carrier type, device
identifiers, phone number, device hardware information, operating system
information, network information
Purpose: To provide
one-tap login services for Unicom users
Scenarios: When using
one-tap login
Collection Method: Collected locally by the SDK
Privacy Policy:
https://opencloud.wostore.cn/authz/resource/html/disclaimer.html?spm=a2c4g.11186623.0.0.41f1633eHxMLkQ&fromsdk=true
Third-Party SDK Directory: China Telecom SDK
Provider: China
Telecommunications Group Co., Ltd.
Types of Information Collected: Network IP address, network type, registered phone
number, device number, IMSI, application process information, network
connection type, network status information, network address, carrier type,
device type, device manufacturer, operating system type and version
Purpose: To provide
one-tap login services for Telecom users
Scenarios: When using
one-tap login
Collection Method: Collected locally by the SDK
Privacy Policy: https://e.189.cn/sdk/agreement/detail.do?spm=a2c4g.11186623.0.0.41f1633eHxMLkQ&appKey=E_189&hidetop=true&returnUrl=
Third-Party SDK Directory: Mgmobi SDK (Mango SDK)
Provider: Mango
Interactive Media (Shenzhen) Co., Ltd.
Types of Information Collected: Approximate location (cell tower, nearby Wi-Fi), device
information (manufacturer, model, OS version, screen resolution, orientation,
DPI, IP address, sensor data (gyroscope, accelerometer, gravity sensor, linear
accelerometer)), identifiers (IMEI, Android ID, MAC address, IMSI, OAID, IDFV,
IDFA), application information (host app package name, version number), usage
data (interaction data, ad data (impressions, clicks, conversions)), app list
information, cell tower information, location information, external storage
read/write permissions
Purpose: Ad delivery
Scenarios: App launch
screen
Collection Method: Collected locally by the SDK
Privacy Policy: https://www.mangolm.com/privacy
Third-Party SDK Directory: Qiniu SDK (PLPlayerkit; PLShortVideoKit;
Qiniu)
Types of Information Collected:
Device information: Device name, model,
settings, identifiers, region and language settings, usage habits, OS version,
device settings used to access services, device exception information.
Log information: Detailed usage of our
services, including search queries, IP address, browser type, carrier,
language, access date/time, and visited pages.
Location information: GPS signals, nearby
Wi-Fi access points, device location area ID, network service provider ID.
Purpose: File upload within the app
Privacy Policy:
https://www.qiniu.com/agreements/privacy-right
Third-Party SDK Directory: Tencent (Guangdiantong) SDK
Provider: Shenzhen
Tencent Computer Systems Co., Ltd.
Purpose: Ad delivery
and ad performance analysis
Scenarios: When
delivering ads
Collection Method: Collected locally by the SDK
Types of Information Shared: Location information, device information (manufacturer, name, model),
device identifiers (Android ID, OAID for Android; IDFA, IDFV for iOS),
application information (running processes/task list), usage data (interaction
data, ad data), diagnostic data (crash reports, performance data), network
information (Wi-Fi details, SSID, BSSID, Android ID, carrier), accelerometer
data, magnetic field sensor data
Privacy Policy:
https://www.tencent.com/zh-cn/privacy-policy.html
Third-Party SDK Directory: Kuaishou SDK
Provider: Beijing Huayihuilong Network Technology Co., Ltd.
Purpose: Ad delivery
and ad performance analysis
Scenarios: When delivering
ads
Collection Method: Collected locally by the SDK
Types of Information Shared: MAC address, network information (WLAN access points (BSSID, SSID),
Bluetooth, cell tower, IP address, carrier, network status, type, connection
method, network quality data), device identifiers (Android ID, OAID, IMEI,
MEID, IMSI, IDFA, UAID, ICCID, Openudid, GAID),
device parameters (name, model, serial number), software/hardware OS
information (app version, OS, language, resolution, etc.), logs, application
information (running processes/task list), accelerometer data, gyroscope data,
gravity sensor data, location information
Privacy Policy:
https://www.kuaishou.com/about/policy?tab=privacy
Third-Party SDK Directory:Pangle (Toutiao
Incentivized Ads/ByteDance Open Platform), Ocean
Engine Data, com.bytedance SDK
Provider: Beijing
Ocean Engine Network Technology Co., Ltd.
Purpose: Ad delivery
and ad performance analysis
Collection Method: Collected locally by the SDK
Types of Information Shared: Device information (brand, model, time zone, OS version, resolution,
network signal strength, IP address, device language, sensor data, Wi-Fi SSID,
router MAC address (BSSID), device MAC address; for iOS: system boot time, disk
space, memory space, CPU count; IDFV), device identifiers (OAID, GAID, Android
ID, IMEI, IMSI, ICCID, GAID (GMS only), MEID, device serial number for Android;
IDFA, IDFV for iOS), application information (app name, package name, version,
foreground/background status, running processes/task list), sensor data
(accelerometer, gyroscope, linear accelerometer, magnetic field sensor,
rotation vector sensor for Android; accelerometer, gyroscope for iOS), ad
interaction data (impressions, clicks, conversions), location information,
performance data (crashes, performance metrics), network information (carrier,
Wi-Fi SSID/BSSID), other information (carrier details, time zone, SIM card
information)
Privacy Policy:
https://www.csjplatform.com/privacy
Third-Party SDK Directory:Sigmob SDK
Provider: Beijing Chuangzhihujui Technology Co., Ltd.
Purpose: Ad delivery
and ad performance analysis
Scenarios: When
delivering ads or analyzing ad performance
Collection Method: Collected locally by the SDK
Types of Information Shared: Approximate location, device information (manufacturer, model, OS version,
etc.), device identifiers (IMEI, Android ID, OAID, IDFA, etc.), application
information (package name, version), ad data (impressions, clicks, etc.)
Privacy Policy:
https://www.sigmob.com/policy.html#/
Third-Party SDK Directory:Baidu SDK (Baidu Qingting
SDK)
Provider: Beijing
Baidu Netcom Science and Technology Co., Ltd.
Purpose: Ad delivery
and ad performance analysis
Collection Method: Collected locally by the SDK
Types of Information Shared: Hardware model, OS version, device configuration, unique device
identifiers, IMEI, SIM card IMSI, IDFA (iOS), OAID (Android), Android ID,
location information (via GPS, Bluetooth, or Wi-Fi), device information, OS
version, access date/time/duration, location information, application list
information
Privacy Policy: https://union.baidu.com/bqt/#/legal/policies
Third-Party SDK Directory: Onyway SDK
Provider: Guangdong Oneway Computer Service Co., Ltd.
Purpose: Ad delivery
and ad performance analysis
Collection Method: Collected locally by the SDK
Types of Information Collected: Device brand, model, OS version, resolution, IP address,
network type, sensor data, carrier information, screen dimensions, pixel
density, etc.; identifiers: Wi-Fi SSID, router MAC address (BSSID), device MAC
address (both platforms), IMEI, OAID, Android ID, IMSI (Android), IDFA, IDFV
(iOS); application information: app name, package name, version, installation
details; approximate location information.
Privacy Policy: https://doc.oneway.mobi/SDK/#/CN/SDK_Privacy_Policy
2) Transfer
We do not transfer your personal
information to any company, organization, or individual, except in the
following circumstances:
2.1 Transfer with explicit consent: After obtaining your explicit
consent, we may transfer your personal information to other parties.
2.2 In the event of mergers, acquisitions, or bankruptcy
liquidation: If the transfer of personal information is involved, we will notify
you of the relevant circumstances and require the new holder of your personal
information to continue to be bound by this Policy. Otherwise, we will require
such company or organization to seek your authorization and consent again.
3) Public Disclosure
We do not publicly disclose your personal
information, except in the following circumstances:
3.1 After obtaining your explicit consent;
3.2 Disclosure based on legal requirements: We may publicly disclose
your personal information in response to laws, legal procedures, litigation, or
mandatory requirements from governmental authorities.
Additionally, in accordance with relevant
laws, regulations, and national standards, we may share, transfer, or publicly
disclose personal information without prior authorization from the personal
information subject in the following circumstances:
3.2.1 When directly related to national security or defense
security;
3.2.2 When directly related to public security, public health, or
significant public interests;
3.2.3 When directly related to criminal investigation, prosecution,
trial, or execution of court judgments;
3.2.4 When necessary to protect the life, property, or other
significant legitimate rights and interests of the personal information subject
or other individuals, but obtaining consent is difficult;
3.2.5 When the personal information is voluntarily disclosed to the
public by the personal information subject;
3.2.6 When the personal information is collected from legally
publicly disclosed sources, such as lawful news reports or government
information disclosure channels.
4、How
We Protect and Store Your Personal Information
1) Technical and Organizational Measures for Personal Information
Protection
1.1 We attach great importance to the security of your
information. We strive to adopt various reasonable physical, electronic, and
administrative security measures to protect your personal information from
unauthorized access, disclosure, use, modification, damage, or loss. For
example, we use encryption technologies to enhance the security of personal
information; we employ trusted protection mechanisms to prevent malicious
attacks on personal information; and we implement access control mechanisms to
ensure that only authorized personnel can access personal information.
1.2 We strongly recommend that you use complex passwords to
help us ensure the security of your account. We will do our best to safeguard
the security of any information you send to us. Please understand and note that
the internet is not an absolutely secure environment. Please protect your
personal information carefully and only provide or share it with others when
necessary. If you discover that your personal information has been compromised,
especially if your account and password have been leaked, please contact our
customer service immediately so that we can assist you in taking appropriate
measures.
1.3 In the event of a security incident such as a personal
information breach, we will, in accordance with legal requirements, promptly
inform you of: the basic details of the security incident and its potential
impact, the measures we have taken or will take to address it, recommendations
for you to prevent and mitigate risks, and remedial measures for you. We will
notify you of the incident via email, letter, phone, push notification, or
other means. If it is difficult to inform each individual personally, we will
issue a public notice in a reasonable and effective manner. Additionally, we
will proactively report the handling of personal information security incidents
to regulatory authorities as required.
2) Storage of Personal Information
2.1 Location of Information Storage
In accordance with laws and regulations,
the personal information collected and generated during our operations within
the territory of the People's Republic of China will be stored within the
territory of the People's Republic of China.
2.2 Duration of Information Storage
Generally, we will retain your personal
information only for the shortest period necessary to achieve the purposes
described in this Privacy Policy, unless otherwise required by law. For
example, the "E-Commerce Law of the People's Republic of China" requires
that product and service information and transaction records be retained for no
less than three years from the date of transaction completion. The criteria we
use to determine the aforementioned retention period include:
2.2.1 Fulfilling the purposes of
transactions related to you, maintaining corresponding transaction and business
records, and addressing your potential inquiries or complaints;
2.2.2 Ensuring the security and quality of
the services we provide to you;
2.2.3 Whether you have consented to a
longer retention period;
2.2.4 Whether there are other specific
agreements regarding the retention period.
After the retention period expires, we
will delete your personal information or anonymize it in accordance with
applicable legal requirements.
Please note that after you successfully
apply to deactivate your membership account, we will complete the review of
your account deactivation within 72 hours of your application. Once approved,
we will delete or anonymize your personal information.
5. Your Rights
In accordance with relevant Chinese laws,
regulations, and standards, during your use of our products and/or services,
you have the right to access, correct, delete your personal information,
withdraw your consent to the use of personal information, and deactivate your
account. You may refer to the instructions below to exercise these rights.
1) Accessing and Correcting Your
Personal Information
To access or modify the following
information, you can click the relevant function buttons after entering the Winvision application:
1.1 To access or modify basic information
such as your profile picture, username, or phone number:
Click "Me" → tap the profile
section at the top of the page → view, modify, or update your data.
1.2 To access your video or image service
information:
Click the "Messages" button in
the navigation bar → enter the messages module to access relevant information.
1.3 To access your device information:
Click the "Devices" button in
the navigation bar → tap the "Settings" button to view device data.
1.4 To access your order information:
Click "Me" → "Orders"
on the value-added services page to view order data.
1.5 To access terminal management
information:
Click "Me" → "Personal
Information" → "Terminal Management" to view terminal management
details.
1.6 To correct or supplement other
information:
If you find that other information you
submitted is inaccurate or incomplete, you may contact us using the methods
provided in this Policy to request corrections or additions.
(2) Deleting Your Personal Information
You may request the deletion of your
personal information in the following circumstances:
2.1 If our processing of personal
information violates laws or regulations;
2.2 If we collected or used your personal
information without obtaining your consent;
2.3 If our processing of personal
information violates our agreement with you;
2.4 If you no longer use our products or
services, or if you deactivate your account;
2.5 If we cease providing products or
services to you.
You may submit a deletion request by
email. If we decide to comply with your deletion request, we will also notify
entities that obtained your personal information from us and require them to
delete it promptly, unless otherwise stipulated by laws or regulations, or
unless these entities have obtained your independent authorization.
To delete basic information such as your
phone number, password, or email address, as well as service information such
as videos, images, device cloud recordings, or alarm messages, you can do so
within the Winvision application:
Click "Me" → "Personal
Information" → "Deactivate Account." We will delete or anonymize
your personal information within three days after you submit the account
deactivation request.
To delete terminal management information,
click "Me" → "Personal Information" → "Terminal
Management" to remove it.
Please note that after your personal
information is deleted or anonymized from our service system, it may not be
immediately removed or anonymized in backup systems but will be handled during
the next backup update.
3) Withdrawing Consent
Each business function requires some basic
personal information to operate. For additional collection and use of personal
information, you may grant or withdraw your consent at any time.
Once you withdraw your consent, we will
cease processing the corresponding personal information. However, your decision
to withdraw consent will not affect the processing of personal information
previously conducted based on your authorization.
4) Deactivating Your Account
You may deactivate your registered account
at any time. After deactivation, we will cease providing products or services
to you. To deactivate your account:
Click "Me" → "Personal
Information" → "Deactivate Account" to initiate the process.
After deactivation, we will delete or anonymize your personal information
within three days.
5) Transferring Personal Information
If you need to transfer the information we
have collected to a third party, you may contact us using the methods provided
in this Policy. After verification and upon meeting conditions stipulated by
national regulations, we will process your request.
Please note that once your information is
transferred to a third party, it will be deleted or anonymized from our service
system.
6) Responding to Your Requests
To provide suggestions or feedback, you
can do so within the Winvision application:
Click the "Me" module → tap the
"Help & Feedback" button to submit feedback about our services.
For security purposes, you may need to
provide a written request or otherwise verify your identity. We may require
identity verification before processing your request. We will respond within
fifteen days.
In the unfortunate event of a user’s
death, their next of kin may contact us to exercise the aforementioned rights
over personal information as permitted by law for their legitimate and
justified interests.
6、How
We Handle the Personal Information of Minors
We highly value the protection of minors’
personal information. While our products and/or services do not require age
identification for users, the nature of our offerings presupposes that users
are adults with full civil capacity. If you are a minor under the age of 18,
please be sure to read this Privacy Policy carefully under the guidance and
supervision of a parent or guardian before using our services, and only use the
services or provide personal information with the guardian’s consent. If you
collect or submit minors’ personal information through our products and/or
services for purposes such as interacting with children, please ensure you have
obtained prior authorized consent from their legal guardians.
If a parent or guardian has reason to
believe that a minor has submitted personal information to us without prior
consent, please contact us using the methods provided in Section VIII of this
Policy to request correction or deletion of the minor’s personal information.
If we discover that we have collected a
minor's personal information without prior verifiable parental or guardian
consent, we will delete the relevant data as soon as possible.
7、Contact
Us
If you have any questions regarding this
Policy, require clarification, or have any comments, suggestions, or
complaints, you may contact us through the following methods:
Email: support.overseas@zanuotech.com
Generally, we will review the issues
involved as soon as possible and respond within fifteen days after verifying
your identity.
8、
How This Policy Is Updated
We may periodically revise or update this
Policy.
We will not reduce your rights under this
Policy without your explicit consent. Any changes to this Policy will be
published on this page. You can view the Policy in the Winvision
APP by navigating to "Me" → "About" → "Privacy
Policy."
Please note that for significant changes
to this Policy, we will notify you via push notifications, pop-ups, emails, or
other means and re-obtain your consent.
Significant changes referred to in this
Policy include but are not limited to:
1) Major changes in our service model,
such as the purpose of processing personal information, the types of personal
information processed, or the methods of processing personal information.
2) Major changes in our ownership
structure or organizational framework, such as changes in ownership due to
business adjustments, bankruptcy, mergers, etc., where the new owner alters the
purpose, methods, or types of personal information processed.
3) Changes in the primary recipients of
personal information sharing, transfer, or public disclosure, such as changes
in the recipient’s processing purpose or methods.
4) Changes to your rights regarding
personal information processing and how you may exercise them.
5) Changes to the department responsible
for personal information security, contact methods, or complaint channels.
6) When a personal information security
impact assessment report indicates a high risk.
We encourage you to review our Privacy
Policy each time you use the Winvision APP. If you
continue to use the Services after the updated Policy takes effect, it means
you have fully read, understood, and accepted the updated Policy and agree to
be bound by it.