Abstract
The trustworthiness of AI is considered essential to the adoption and
application of AI systems. However, the meaning of trust varies across
industry, research and policy spaces. Studies suggest that professionals who
develop and use AI regard an AI system as trustworthy based on their personal
experiences and social relations at work. Studies about trust in AI and the
constructs that aim to operationalise trust in AI (e.g., consistency,
reliability, explainability and accountability). However, the majority of
existing studies about trust in AI are situated in Western, Educated,
Industrialised, Rich and Democratic (WEIRD) societies. The few studies about
trust and AI in Africa do not include the views of people who develop, study or
use AI in their work. In this study, we surveyed 157 people with professional
and/or educational interests in AI from 25 African countries, to explore how
they conceptualised trust in AI. Most respondents had links with workshops
about trust and AI in Africa in Namibia and Ghana. Respondents' educational
background, transnational mobility, and country of origin influenced their
concerns about AI systems. These factors also affected their levels of distrust
in certain AI applications and their emphasis on specific principles designed
to foster trust. Respondents often expressed that their values are guided by
the communities in which they grew up and emphasised communal relations over
individual freedoms. They described trust in many ways, including applying
nuances of Afro-relationalism to constructs in international discourse, such as
reliability and reliance. Thus, our exploratory study motivates more empirical
research about the ways trust is practically enacted and experienced in African
social realities of AI design, use and governance.