In accordance with Articles 13 and 14 of the General Data Protection Regulation no. 679/2016 ("GDPR"),the company NAXEON TECHNOLOGY CO.,LTD (“NAXEON”) applies particular commitment and care in processing the information referring to you in accordance with applicable privacy regulations.
This Data Privacy Policy governs each website, mobile site, application, and/or other services, provided by naxeontech.com and NAXEON and its affiliates, acting as a data controller.
Why Do We Collect Your Data
Customer Relationship Management
NAXEON collects your personal data to manage your registration and interaction with the Site, our App (NAXEON App) and to provide you with the products and services that you require. Specifically, NAXEON processes your personal data to:
l Enable registration and secure access to our Site;
l Respond to your information or material requests;
l Provide requested products, services, and after-sales support, including necessary data processing for electronic signatures on contracts;
l Fulfill contractual obligations or perform pre-contractual activities at your request, including sharing data with our sales network or contracted third parties;
l Comply with relevant laws and regulations and exercise legal claims.
The provision of data for the purposes indicated above is necessary, and the possible failure to provide such data will prevent NAXEON from fufilling these services.
Additional Purposes for Using Personal Data
NAXEON may utilize your personal data for marketing purposes, such as sending you promotional newsletters and advertising communications via email, telephone, and traditional mail. This may also include invitations to events sponsored or organized by NAXEON or its business partners.
In line with GDPR provisions and based on legitimate interest, NAXEON may use your email address, provided during a purchase, to send communications about services or products similar to those you've acquired ("soft spam"). NAXEON also conduct surveys for non-commercial purposes, which are entirely voluntary, to enhance the quality of our customer service.
Who Will Be Able to Access Your Data
NAXEON has the right to share your data with its affiliated companies, and those authorized employees, consultants, and collaborators who are specifically appointed to process data and assigned to assist NAXEON in carrying out the services offered by this app or website. Such persons are requested to adhere to the same legal requirements guaranteed by the NAXEON.
NAXEON will, however, have the right to respond to any request relating to your data when requested by the law, when such communication is deemed necessary for the protection of its rights, to comply with judicial proceedings, court orders, or requests coming from any governing body, and/or in relation to any other legal action which may occur.
Protecting Your Data
NAXEON is committed to protecting your personal data from unauthorized or unlawful processing, including destruction, loss, alteration, misuse, disclosure, or access. Security measures reflect the latest technology and consider the costs of implementation, processing risks, and the nature of the data protected. We ensure that:
l NAXEON does not prioritize the collection of users’ personal information as its purpose.
l Personal information is neither rented nor sold to third parties by NAXEON.
l NAXEON will not use your personal information or images for advertising without your consent.
NAXEON strives to secure its APP and website but acknowledges the inherent risks of transmitting information over the internet and email, which may not always be secure. NAXEON is not liable for losses or unauthorized interceptions beyond its control.
The NAXEON APP and website may include links to external sites, but NAXEON's privacy policy is only applicable to its own contents, and NAXEON is not responsible for the privacy practices or content of other sites.
Transfer Your Data To A Non-EU Country
Some of the companies of the NAXEON, the sales network or third parties contractually linked to NAXEON that may access your personal data are also established outside the European Union, in countries that do not guarantee an adequate level of protection of personal data according to the standards established by the Regulation. NAXEON takes the necessary precautions for a legitimate transfer of data (e.g. through the implementation of Standard Contractual Clauses approved by the European Commission). You may request information on the cross-border transfer of your personal data at any time by contacting us.
Your Rights
You can contact NAXEON as the Data Controller or Data Protection Manager at the above addresses to get an updated list of our data processors (i.e. our service providers), of the parties to whom the data are disclosed and to exercise the following rights as per art. 15 et seq. of the Regulation:
To get access to your data to verify their existence and other information related to them.
To obtain their rectification or cancellation.
To request data portability.
To obtain limitation of processing.
To lodge a claim to the Supervisory Authority (the Authority for the Protection of Personal Data).
In addition, you may, at any time, object to the processing of your personal data processed for direct marketing purposes and, if required by a particular situation, you may object to the processing of your personal data on the basis of NAXEON's legitimate interest unless NAXEON has prevailing legitimate reasons for proceeding with processing (e.g. the exercise or defence of a right in court).
Subject to Change
NAXEON may change this Privacy Policy. Any change made to the Privacy Policy and information management practices will be reflected in a timely manner, and the data controller may add, modify or delete said Privacy Policy when deemed necessary.
If you have any questions or concerns regarding this Privacy Policy, or you wish to contact us by email, our contact information is as follows:
Email: bd@naxeontech.com
NAXEON Technology Co., Ltd.