PRIVACY POLICY
Visitors to our website may do so as often as they like without needing to share their
personal details. During visits to our website visitors’ personal details are obtained by us
only with their knowledge and consent. Any personal information collected by TAV
Operation Services as part of a registration or other procedure which requires its
disclosure is held in the strictest confidence. Personal information such as a visitor’s
name, surname, postal address, date of birth, sex, telephone and fax number and e-mail
address are only recorded by us when disclosed by the visitor on our website.
We would like to remind you that we cannot guarantee to protect the contents of
messages that are not encoded during e-mail correspondence and that you are
responsible to ensure the security of your e-mails.
We may provide links on our website to other sites that are not hosted by TAV Operation
Services. We recommend that you review the privacy and other policies of the site(s) you
are linking to. TAV Operation Services cannot be held liable for the policies of other
websites.
TAV Operation Services reserves the right to amend its privacy policies. Therefore, we
recommend you revisit our Privacy Policy Page periodically.
CONSENT AS PER THE LAW NR. 6698
ON PROTECTION OF PERSONAL DATA
Statement by the Respective Person Who is the Data Owner:
I hereby acknowledge and represent that I have read, scrutinized, assessed and
understood the information given at Information Note, with respect to processing and
transmission of any and all kinds of personal data, I have submitted to TAV, by TAV as
per the Law Nr. 6698 on Protection of Personal Data; and that I hereby grant my explicit
consent for processing and transmission of my personal data as described at Information
Note as per the LPPD; and that I am aware of and acquainted with the rights granted to
me by the law, and also that I hereby grant my consent for processing of my personal
data and exchange of the same with the persons mentioned thereof by TAV in accordance
with the information provided at Information Note that is read and understood by me.
INFORMATION NOTE AS PER THE LAW
NR. 6698 ON PROTECTION OF
PERSONAL DATA
General Information Regarding the Protection of Personal Data
As per the Law Nr. 6698 on Protection of Personal Data (“LPPD”), any and all kinds of
details of information pertaining to any identified or identifiable real person constitute
personal data. You hereby acknowledge that any and all personal data, you have
provided to our company, shall be recorded in its own systems by TAV for the reasons,
purposes and the methods given herein below, within the organization of TAV Isletme
Hizmetleri A.S. (“TAV”), and that any such personal data shall be stored, kept and
maintained in such systems, and that any such data shall be transmitted, taken over,
categorized and processed by TAV as prescribed under the applicable regulations, and
you hereby represent that you have read, understood and assented this letter of consent
whereby the rights granted to you as per the LPPD are also explained.
Identify of the Data Controller: TAV Isletme Hizmetleri A.S.
Purpose of Processing of Personal Data: For the purpose of ensuring that the products
and services, it offers to its customers, are provided in the best conditions and
circumstances, and that such products and services are provided in a reliable and
uninterrupted manner, and that the customer satisfaction is increased to the maximum
level, and that the payments are performed, and that various processed and procedures
with respect to the aforementioned services are conducted, and that the operations are
carried out and improved, and that promotional, marketing, advertisement and campaign
activities are conducted for such products and services or for any other product and
service, and that you are informed about the opportunities, campaigns and such other
details, and also that the requirements specified under the agreements, executed by and
between you and TAV, are satisfied; TAV shall, either directly or indirectly, obtain and
record the respective identity details, address details, contact details and such other
personal data, and it shall store and keep and maintain any such data in its secured
systems, and it shall change, redeploy, disclose and transmit any such data as per the
applicable regulations thereto, and it shall takeover, categorize, process any such data,
or it shall prevent that any such data is used.
Persons to Which Such Processed Data Might Be Transmitted, and the Purpose of
Such Transmission: For the purpose of the ensuring that the products or services,
offered by TAV, either personally or through sub-contractors, are provided, and that the
products or services are provided in a reliable and uninterrupted manner, and that the
customer satisfaction in increased to the maximum level, and that the payments are
performed, and that various processes and procedures with respect to the
aforementioned services are conducted, and that the operations are carried out and
improved, and that promotional, marketing, advertisement and campaign activities are
conducted for such products and services or for any other product and service, and that
you are informed about the opportunities, campaigns and such other details, and also
that the requirements specifies under the agreements, executed by and between you and
TAV, are satisfied, and also that the respective statistics are kept, and any internal
planning is made, and marketing and information survey activities are conducted; TAV
may transmit your persona data to its employees, officers, auditors and consultants, and
to the subsidiaries and group companies of TAV, and to the card payment system
organizations and institutions, and to the business partners and service providers from
which any service is procured or with which it collaborates for performance of the services
to be provided to you or the activities thereto, and to the governmental organizations and
agencies, all of which are situated either in Turkey or abroad, in accordance with the
provisions prescribed under the applicable regulations. Furthermore, TAV shall report any
information, which is required to be reported as per the applicable regulations, and also
any information as requested by the public authorities, to such authorities for the purpose
of complying with the information obligations imposed on TAV. Any of such personal data
of you, transmitted hereunder, may be obtained, recorded, stored, kept and maintained,
changed, redeployed, disclosed, transmitted, taken over, categorized, processed by any
third party, to which such data is transmitted, in accordance with the regulations
applicable for protection of personal data, or the use of such data may be prevented by
any such party, accordingly.
Method for Collection of Personal Data, and Legal Reason(s) Thereto: Your personal
data may be collected, either verbally and/or in written from or through secured electronic
media or as per the agreements, executed for the purpose of performance of the
respective service, by means of the TAV’s call centers, websites and the service points.
Your Rights as Specified under Section 11 of the LPPD: By applying to TAV, the data
controller as per the LPPD, you may exercise the rights hereunder, granted to you since
you are the owner of the personal data:
a) The right to inquire whether your personal data has been processed, or not; and
b) The right to ask for information thereto, if your personal data has been
processed; and
c) The right to be informed about the purpose of processing of any personal data,
and also about the fact that whether such data has been used as appropriate to
the purpose thereto; and
d) The right to inquire any third party, to which any such personal data has been
transmitted, either domestically or internationally; and
e) The right to ask for correction thereof, in case any personal data has been
processed imperfectly or inaccurately; and
f) The right to ask for deletion or disposal of your personal data as per the relevant
section of the LPPD;
g) The right to ask for notifying of any third party, to which any such personal data
has been transmitted, of the actions taken as per the sub-paragraphs(e) and (f)
hereof; and
h) The right to raise an objection against such outcome in case of emergence of an
outcome that is to the detriment of the respective person upon the analysis of
any such processed personal data solely by the automatic systems; and also
i) The right to claim for indemnification of any damage and/or loss, which might
have been incurred in case any such personal data has been processed in
breach of the law.